Tools and Technical Support

To get the best experience possible for B2B Forum SmartIndustry, we advise you to:

  • Access the Conference Material and links to the sessions through standard Web Browser using the Whova Web-app. Use the Chrome web-browser, to ensure maximum compatibility.
  • Alternatively: download the Whova-mobile app (see below), to maximize networking and interaction.
  • If you don’t have a Whova account, create one. Make sure that you use the same email as you used when registering for your event. Update your Whova profile to engage fully with the conference and network with other attendees, before the start of the event. Make sure that you use the same email as you used when registering for your event.
  • Download the Zoom stand alone client, while Whova has Zoom integrated into its platform and may be accessed through Chrome, you may require the Zoom stand-alone client for some advanced features.

Get our official event app,

Get the most out of the app and have a more productive experience!

1

NAVIGATE the event agenda and logistics, even without Wi-Fi or data. Access useful information like ridesharing and local attractions through the Community Board

2

NETWORK effectively. Plan whom to meet by exploring attendee profiles and sending out messages

3

PARTICIPATE in event activities through session likes, comments, ratings, live polling, tweeting, and more

For Blackberry or Windows Phone,Click here
For feature details, visit Whova

INFORMATION AND TECHNICAL SUPPORT DESK

If you are struggling to access the online forum, want to ask a question or practice sharing your screen for your presentations there are several ways to contact us.

In the community section of Whova you can ask the organizers a question within the section title “Ask the Organizers anything”.

We also provide a Technical Support Zoom Room Jan 20 for Zoom related question between 12:30 and 13:30 and Jan 21 between 09:30 and 10:30 on our Technical & Information Support desk.

Email:
Eva Glavenius (general questions) – eva.glavenius@kau.se 
Markus Schneider (Zoom related questions) – markus.schneider@kau.se
(Response time to email may be delayed during the conference and we suggest you attempt one of the above methods of contact us first).